We would like to stress that, if you are experiencing a life threatening emergency in Australia, please call 000 to be put through to ambulance, police or fire brigade.
For non-emergency issues, please feel free to contact us via our XEL Education WhatsApp Helpline which is a confidential line available 24/7. Our counsellors will help you immediately or connect you to someone who can.
XEL Helpline is here on issues which include when:
You have questions about your student visa
You need guidance regarding issues to do with student work, living or study situation
Feel as though you are experiencing stress or anxiety
You have non-emergency sickness and need help to be connected a medical professional
You are hospitalised in Australia and need to inform family and friends
Have lost your travel documents
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